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About Us

About Us

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Serving you for over 70 years, Imperial Valet was established in 1936 as a reliable means of providing the greater DC metropolitan area with quick, reliable and professional dry cleaning and tailoring services.

Three generations later, the company acquired Sterling Cleaners and continues in an effort to provide a fast and efficient way for Washington, DC customers to enjoy relief from the burden of doing laundry. We are located in the historic district near Dupont Circle in Washington, DC, where we provide an easy-to-find, centralized hub for dry cleaning, alterations, shoe repairs and laundering needs.

We are dedicated to achieving excellence in customer service and providing the utmost satisfaction to every customer, every time. Expert tailors work to customize garments and tackle the most challenging of projects, while our fast and friendly valet service provides free pick-up and drop-off that grants peace of mind and frees up precious time you would have otherwise lost transporting your laundry. Contact Imperial Valet today or register online for hassle-free, signature-free valet service that is always free of charge and of professional quality.

Imperial Valet Services professionally advises the following statement regarding consumer responsibility:

Release on Cleaning and Laundering

– We disclaim responsibility for articles not claimed within 30 days.

– Our processes for laundering, shoe repairs, dry cleaning and other services rendered are determined by the condition and nature of each article to ensure that methods of execution are best suited to each piece individually. With this being said, we disclaim responsibility for inherent defects or weaknesses present in materials.

– Please bear in mind that certain fabrics are more prone to damages, shrinkage and fading, such as leather, suede, heavily-dyed fabrics and synthetics. Read all clothing labels to ensure best practices. We are not responsible for the degradation of materials during processing, nor are we responsible for damaged items with removed or missing labels.

– Lost accessories, such as trimmings, buckles, beads, buttons, belts, sequins and valuables are the sole liability of the consumer.

– Kindly document all items on the inventory sheet that is provided with your ticket before pick-up. If there is a questionable difference in count upon drop-off, please report this and present your ticket within 48 hours of service. Should we review a case and find ourselves responsible for count difference, a refund not to exceed ten times the charge for processing the lost item will be instated.

– We disclaim responsibility for articles not claimed within 30 days.

– Our processes for laundering, shoe repairs, dry cleaning and other services rendered are determined by the condition and nature of each article to ensure that methods of execution are best suited to each piece individually. With this being said, we disclaim responsibility for inherent defects or weaknesses present in materials.